Shipping and Delivery

Your satisfaction is important to us, which is why we strive to be as precise, fast, and reliable as possible, from ordering to delivery. Throughout the purchasing process on buonanno.it, you'll be provided with all the necessary information, from product availability to delivery options, ensuring the service we offer is 100% comprehensive.

Below are the instructions regarding shipping times and methods:

  1. Buonanno ships throughout Italy, excluding the Vatican City and the Republic of San Marino.
  2. Buonanno will only deliver to the user's home address, provided at the time of purchase.
  3. Delivery within Italy is generally made within 3-4 working days or, if no delivery date is specified, within the time frame estimated when selecting the delivery method and, in any case, within a maximum of thirty days from the date of confirmation.
  4. For European Union countries, delivery will be made within one week, and in any case, within a maximum of thirty days.
  5. In non-EU territories, delivery will take approximately 15-20 working days or, in any case, within a maximum of thirty days.
  6. If delivery is not possible, the ordered goods will be sent to a warehouse. In this case, a notice will specify the location of the order and how to arrange a new delivery.
  7. If the user is not present at the delivery location at the agreed time, they will be contacted again to arrange a new delivery date.
  8. If delivery cannot take place for reasons not attributable to the seller, after thirty days from the date on which the order is available for delivery, the contract will be deemed, ipso jure, terminated.
  9. As a result of the termination, all amounts, including delivery costs, will be refunded, excluding any additional costs resulting from the choice of a delivery method other than the standard method offered, without undue delay and, in any case, within thirty days of the date of termination of the contract. It is understood that transportation costs resulting from the termination of the contract may also be subject to additional costs, which will be borne by the buyer.
  10. Shipping costs are the responsibility of the buyer and are explicitly highlighted at the time of placing the order as indicated below:
  • Italy: Standard delivery: €10.00 / Free shipping for orders over €100.00
  • Europe: Standard delivery: €35.00 / Free shipping for orders over €350.00
  • Non-EU countries: Standard delivery €100.00
  • United States: Standard delivery €50.00 / Free shipping on orders over €500.00